Last updated: January 2025
selling.zone ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share personal data when you use the selling.zone platform and associated services including buying.zone, lovemy.town, and PostWizard.
We are the data controller for personal data collected through our platform. For lead and buyer data passed to subscribing agents, the agent becomes the data controller for their use of that data.
| Purpose | Legal Basis |
|---|---|
| Providing platform services to agents | Contract performance |
| Passing leads to the allocated agent | Legitimate interest |
| Processing payments | Contract performance |
| Sending service communications | Contract performance |
| Improving our platform | Legitimate interest |
| Marketing to prospective agents | Consent / Legitimate interest |
We share personal data with:
We do not sell personal data to third parties. We do not share data with other agents outside of the allocated postcode area.
Agent data: Retained for the duration of the subscription plus 12 months after cancellation for accounting purposes.
Lead data: Retained for 24 months from the date of enquiry, unless the allocated agent requests earlier deletion.
Buyer registrations: Retained for 12 months from registration, refreshed if the buyer updates their requirements.
Website analytics: Aggregated data retained indefinitely; individual session data retained for 26 months.
Under UK GDPR, you have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.
We implement appropriate technical and organisational measures to protect personal data, including:
Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.
Our platform is not intended for use by individuals under 18. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Material changes will be communicated via email to subscribers. The "Last updated" date at the top reflects the most recent revision.
For privacy enquiries or to exercise your rights, contact us at:
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.